If you need anything at all, technial, consulting, or not sure where to beging, the Technical team can easily parse your request. If you need help in any way for anything at all, feel free to call, email, or create a ticket in the Client Portal and they will get you what you need as soon as possible.
Your Accounts team can also easily process your request for anything at all but can not provide technical assistance. You can make requests for technical support here but responses will experience a lag compared to contacting Support directly. Your Accounts team is the place to ask about a new relationship with us, a Quote, Invoice, Project, new products, services, and more. Get to know your Accounts team as they are an invaluable resource for you.
The Accounting team handles all business administration matters. While available for clients, clients are directed to their Accounts team for any and all questions first.
Purchasing and Procurement:
The Purchasing and Procurement team handles all vendor relationships including purchasing from vendors. If you are a client and would like to check on the status of a material purchase, you may contact the Purchasing and Procurement team by calling, emailing, or logging in to the Client Portal and reviewing the related Ticket or Project. The Support and Accounts team can also help clients with questions on order status.