
PROFESSIONAL SERVICES
We provide a broad range of services focused on one common goal, exceeding your expectations and maximizing your time.

Ongoing Network Maintenance
and Support
Full Time Phone / Email Help Desk
Training and Continuing Education
Assessments and Recommendations
Industry Specific Application Support
24/7 Emergency Response
Discounted Subscriptions Available

Technology Consulting and Business Analysis
To make technology properly work for our clients we start by gaining a better understanding of who you are as a business. Once we establish your needs and goals, we turn our eyes to your current utilization of technology. Providing you with a plain and simple perspective of your complex computer environment is what we do. Technology Consulting and Business Analysis consists of thought out recommendations and practical implementation of hardware and software personalized to your business. Our goal is to see your profession and technology coexist and excel.

Sales
Having strong relationships with a wide variety of manufactures of hardware and software is paramount. We can provide you with factory direct savings on practically everything your business requires. Once we isolate the “weakest link”, its time to upgrade. Whether you need Servers, Workstations, Printers, Scanners or what ever your need may be; we cover all the bases. Along with your standard business items including Practice Management Software and Productivity suites we also specialize in Security Camera systems and even wiring jobs which some only associate with electricians


Implementation
This component is where the boots hit the ground. Implementation includes unboxing and configuring new workstations, servers and the wide rage of peripherals your business may require. Configuring
industry specific software in its entirety would also be covered in this process, this is the moment where concepts and solid planning come to fruition. Every business has unique needs when it comes to achieving productivity, we identify these needs and implement solutions.

Maintenance and Support Services
A neglected infrastructure of any kind is bound to fail. We offer Preventative Maintenance plans that keep your network one step ahead of headaches. These services include but are not limited to server upkeep, workstation tune ups , network diagnostics and many other approaches to keeping your technology in prime condition. Proactive Monitoring differs in that this is usually done remotely on a weekly basis verifying key components such as solid backups, hard disk health and the status of your Antivirus protection. Firefighting consists of responding to specific incidents where the issue can be isolated and a support ticket created. A Technician and or Network Administrator will work with you until your issue is resolved. Help Desk gives you the ability to resolve low priority issues by calling or emailing our technical support team. Emergency Response will guarantee you a response from top level support personnel within 4 hours or less, 365 days a year. These services are available per incident or on a subscription basis.

Training and Continuing Education
The importance of proper training should never be underestimated. Through Training and Continuing Education, we help to maximize the value of the investment made in Hardware and Software. Training sessions are available for general computer usage, safe web browsing, practice management software and a variety of tasks that may present the need. Maximizing productivity by use of technology is the above all goal, we will help you achieve this. Individual or Group sessions are available.

Equipment and Hazardous Material Disposal
Removing old equipment is a lot more complex than one would think. Data stored on hard drives can end up in the wrong hands if not disposed of properly, not to mention most electronics contain hazardous materials which require special procedures to do so. We offer disposal services that give you the peace of mind of data security and an eco-friendly coexistence with our environment.


